Patient Testimonials
Spring
Google Rating
4.8Based on 1436 reviews
Richmond
Google Rating
4.9Based on 902 reviews
Humble
Google Rating
4.8Based on 322 reviews
Katy
Google Rating
4.8Based on 729 reviews
Her “45Papas” Name
2 days ago
River was the absolute best. He was friendly, understanding, and kind. I came in upset and worried over finances. He was able to help me get it situated. It was like talking to a best friend. 💜
Response from the owner:Thank you so much for sharing your positive experience with us! It's heartwarming to know that River could provide the support and care you needed. We're here to make sure you always feel comfortable, like chatting with a friend. Looking forward to seeing you again! 💜
Cj Cone
2 days ago
River was very caring and helpful to my wife today!
Response from the owner:We're so pleased to hear that River made a positive impact on your visit! It means the world to us knowing your wife felt well taken care of. We're grateful to be your choice for dental care and look forward to seeing you both again!
Krystle Young
2 days ago
All the staff was very nice and explained everything for my next appointment to have the treatment done
Response from the owner:We genuinely appreciate your kind words, Krystle! It’s great to hear that our team made you feel comfortable and informed. We look forward to making your next visit just as pleasant. Have a fantastic day!
Kelsey Cook
2 days ago
Staff is very kind and held! So glad we found this place!
Response from the owner:Thank you so much for your wonderful review, Kelsey! 😊 We're delighted that you feel at home here and grateful you chose us. Excited to welcome you again for another pleasant experience!
clair_leanne
4 days ago
Staff was great for my daughter’s visit. Everything moved along smoothly.
Response from the owner:We really appreciate your wonderful feedback, clair_leanne! It's lovely to hear that your daughter's visit went smoothly. Our team strives to make every visit comfortable, and we can't wait to welcome you back!
Tyler Cater
5 days ago
Response from the owner:Thank you so much for the fantastic 5-star rating, Tyler! 😊 We are delighted to know that your experience with us was enjoyable. We truly appreciate your support and look forward to seeing you at your next visit!
Gavin Simmons
6 days ago
Charm dental is a great place to take care of your teeth. The staff was friendly and welcoming. I really appreciate Yolanda going over all the information and helping me with finding other options. I will definitely recommend Charm Dental to my friends and family and big shout out to Yolanda 😊
Response from the owner:Hello Gavin! We're absolutely delighted to hear that you had a wonderful experience with us at Charm Dental. It's fantastic to know Yolanda made you feel informed and supported. Your recommendations mean a lot to us! 😊
Niki Moore
6 days ago
Very friendly staff and comfortable office
Response from the owner:Hi Niki Moore! We're so happy that you found our team friendly and our office comfortable. Your kind words make our day, and we’re overjoyed to have you as part of our dental family. Thank you for sharing your experience!
Karla Navarro
3 days ago
Great job, I’m very satisfied with the work and service!
Response from the owner:Thank you so much for your kind words, Karla! We're delighted to know you're happy with our work and service. We look forward to welcoming you back in the future!
Laura Ruiz
4 days ago
Super atentos y amables con los niños, hacen bien su trabajo 👌🏼
Response from the owner:Wow, we're so grateful for your kind comments, Laura! 😊 It’s wonderful to know that our team made your kids feel comfortable. We can’t wait to see you all again!
Maritza Fuentes
7 days ago
Really nice care here! I was taken care of very well and I was very happy with the planning for the future!
Response from the owner:We're delighted to hear that you felt well taken care of, Maritza! 🦷 Your happiness with our future planning means a lot to us. Thank you for your kind words, and we look forward to welcoming you back soon! 😊
alpha lalya
2 weeks ago
My name is Aissatou Diallo and is patient of Dr. Patel Dentist at the Charm Dental-Richmond.
My experience with the charm Dental -Richmond on Thursday, September 17, 2026 was great. First, staff from the front desk to the treatment coordinator Analyst were very helpful and professional, especially Ms. Jocelyne. Staff always call schedule, set up appointment and send reminders to my Email.
Second, the team members and assistants were helpful. I am very grateful to the assistant Mr. Kabeer who did the first care and the X-rays. He explained to me step by step what he was doing. I was amazed by his performance.
Third, Dr. Patel , I was very impressed by her performance her professionalism, her attitude towards me as a patient and the ability to answer all the questions regarding my medical concerns.
I am very thankful and grateful to Dr. Patel and all the team members.
Candido Garcia
3 weeks ago
Been coming here for 3 years now, great staff, hospitality, always feel welcome. Was recommended by a family member. Got a bunch of of work done including ortho with Dr.Shah and have been satisfied. Would definitely recommend to anyone else.
Response from the owner:Thank you sooo much ! We are so glad your family recommended us 🙂 dr Katie and dr BANSAL are both fantastic and we look forward to seeing you again
Riley Rich
3 weeks ago
Being someone who has personal experience in customer service, I am WOWed. I was really nervous, but openly so, about my worries and concerns. They even provide special request items like blankets and sunglasses to make sure their patients are comfortable and feel safe. Every single one of the staff members here at Charm has gone above and beyond to make me feel more confident about my teeth, smile, and the services that I need done. Every. Single. One. Kabeer, Analy, and Dr. Patel were very considerate and mindful of my experience and I don’t think I will ever find a more perfect dental practice. Thank you, and much love to you, Charm Dental ❣️
Response from the owner:Thank you so much for your wonderful feedback! We're so pleased to know we could ease your nerves and make you comfortable during your visit. Our team is dedicated to providing the best care, and your kind words make it all worthwhile. We can’t wait to see you again! ❣️
Jade
3 weeks ago
They’re very friendly and helpful. Very easy payment plans and payment alternatives. They always check in on you and update you and very thorough with what you need done
Leidys Martinez
4 weeks ago
Response from the owner:Hi Leidys Martinez! We’re very grateful for your 5-star rating and thrilled that you had a positive experience with us. Thank you for trusting us with your dental care, and we look forward to welcoming you back on your next visit!
Felipe Vite
3 weeks ago
Response from the owner:We're delighted you enjoyed your visit to Charm Dental Humble! Your feedback brightens our day and inspires us to continue providing excellent care. Thanks so much, and we look forward to seeing you again soon!
Glennnice Uselton
4 weeks ago
Dr, Metha and staff were extremely nice and to my needs. They are very professional and the small group friendly. I had four teeth pulled and kept me very comfortable. I would recommend Charm Dental to anyone. Glennice
Response from the owner:It warms our hearts to know you felt comfortable with the care from Dr. Metha and our team! We're grateful for your kind words and thrilled you had a positive experience. Thank you for recommending us, and we can't wait to welcome you back to Charm Dental Humble.
leegarcia81
1 month ago
Had a very good experience at Charm Dental today. From the moment I walked in i noticed the facility was very clean and it was clear they pay close attention to details. The staff was very friendly, attentive and professional. I informed them that I was nervous about the visit and they did everything they could to make me feel at ease. They explained the process and my treatment plan very clearly and answered all of my questions well more than I expected.Thank you.
Response from the owner:We truly value your feedback and are so happy you had a pleasant visit at our office. It's heartwarming to know our team could help ease your nerves and answer all your questions. Thank you for choosing Charm Dental Humble, and we look forward to seeing your smile again!
Brandy Henderson
2 months ago
Dr. Metha is the very BEST! He is caring, compassionate, and very professional. I came in very scared and left looking forward to seeing him and his wonderful staff on my next visit. I had to have major work done on my mouth and thought I would be in severe pain. I'm not. I HIGHLY recommend Dr. Metha to anyone who needs any type of dental treatment. He is not only an awesome dentist, but an AWESOME person & his staff is great as well!
Response from the owner:We're delighted to know you felt both comfortable and cared for during your visit! It's wonderful to hear that our team and Dr. Metha could make your experience a positive one. Looking forward to seeing you again at Charm Dental Humble!
Maria Rodriguez
2 months ago
I love Charm Dental ..the front desk ladies are always so welcoming and the doctor is very attentive i really like that..Thank you Charm Dental
Response from the owner:We're so happy to hear you felt welcomed and cared for by our team! Your kind words mean the world to us, and we're glad you enjoy visiting. We look forward to your next appointment at Charm Dental. 😊
Jamie Cooper
2 months ago
⭐⭐⭐⭐⭐ Crazy how I came in for a chipped tooth and ended up leaving with my perfect smile. 😊 Dr. Mehta took the time to educate me every step of the way, and Dr. Brar made my SureSmile journey so easy. April, Sushi, and the entire staff are one big dream team! They’re the sweetest and always made me feel so welcome. I’m honestly a little sad my ortho journey is ending after seeing them every two weeks for the past two years. Now I’ll only be on the schedule every six months for cleanings. 🥹 They didn’t just give me a beautiful smile. Charm Dental gave me confidence. Every time I look in the mirror, I’m so thankful I trusted their treatment recommendations. Growing up without dental insurance or regular dental care, I was always asked why I never smiled with my teeth. Now I’m proud to.
Response from the owner:We really appreciate you choosing our location and are over the moon to hear you think we're the best! 😊 If there's anything else we can do for you, just let us know. Hope to welcome you back soon!
Ana Gonzalez
3 months ago
Our first time at Charm Dental the service was really good!
Response from the owner:We really appreciate you sharing your lovely experience, Ana! It's wonderful to know your first visit with us was a positive one. Looking forward to welcoming you back soon!
Jovada Bizor
3 months ago
Charm Dental is absolutely amazing!!! They are affordable and will work with you to find what works for you on payment plans. Staff is very kind and friendly!!!!
Response from the owner:Wow, thank you so much for sharing these wonderful words! We're overjoyed to know you found us so helpful and welcoming. It makes us happy to support our patients in any way we can. Hope to have the pleasure of welcoming you back soon! 😊
Doneshia johnson
2 days ago
Amazing experience love it wonderful hospitality
Love Dr liem and Cindy ❤️
Response from the owner:We truly appreciate your kind words and we're delighted that you had an amazing experience! It's wonderful to know that Dr. Shah and River made your visit special. Looking forward to welcoming you back!
Dayner Salvador
3 days ago
Excelente lugar buen trato
Response from the owner:Hello! We're so glad to hear that you found our place excellent and enjoyed the care you received. Your positive experience means a lot to us, and we can't wait to welcome you back at Charm Dental Katy.
Michael Shipp
4 days ago
As someone who hates dentist visits they are very friendly and professional.
Response from the owner:Hi Michael! We really appreciate your feedback and it’s wonderful to know you had a pleasant experience with us. Our team aims to create a welcoming environment for everyone, even those who aren’t fond of dental visits! Looking forward to seeing you again at Charm Dental Katy.
marco delarosa
4 days ago
Came to get a deep cleaning and a tooth extraction, not big fan of the dentist and they made sure I had a good experience.
Response from the owner:Hello, Marco! We're so happy that you felt at ease during your deep cleaning and extraction. Making your visit comfortable is our top priority. Your kind words mean so much to us! Thanks for choosing Charm Dental Katy.
Wei Henry
5 days ago
I had a chip on a front tooth when I took a bite on an apple. Made an appointment with Charm dental, and Dr. Shah did a wonderful job repairing it. She was very skillful, personable, and explained the alternatives and needed tasks to get it restored. All my friends said they couldn’t even tell the tooth had been chipped and anything was done on it. The staff in the dental office were
very friendly and made me feel very comfortable.
Response from the owner:Hi! We're overjoyed to hear about your fantastic experience with Dr. Shah and our team. It's wonderful that your friends couldn't even notice the repair! Your comfort and satisfaction mean the world to us.
Ceseu Cervantes
1 week ago
I went get my regular cleaning and Alexa was great! She is very kind. Es muy linda y atenta
Response from the owner:Hi there! We're absolutely delighted to know you had such a positive experience during your visit. Thank you so much for your kind words about Alexa! Our team is dedicated to making each visit the best it can be. We can't wait to welcome you back for your next appointment! 😊
Sam Llanera
2 weeks ago
We found our Family Dentist., from the front desk staff to the Dentists. Dr Shah is calm, gentle , very accommodating and knowledgeable. All Staff are friendly and courteous.
Response from the owner:Hi Sam, it's wonderful to hear that you've found your family's dental home with us! We're so pleased you felt well taken care of from start to finish. Dr. Shah and the whole team truly appreciate your warm compliments. We look forward to your next visit! 😊
Linyhia Meux
2 weeks ago
Very professional and good at what they do. Love to have them as my dentist
Response from the owner:Hello Linyhia, we're so delighted to know that you love having us as your dentist! Your feedback brings a smile to our faces and encourages us to keep providing the best care possible. We look forward to seeing you again for your next visit!